Thomson-Shore Supported Applications
Thomson-Shore supports both Windows and Mac operating systems. We are currently running Mac OS 10.6.8 and Windows 7. If you need help working with your files or in regards to our supported applications, please contact Technical Support at firstname.lastname@example.org.
Supported Software/Applications and Versions for Mac and Windows
- InDesign CS6 and earlier
- QuarkXPress 9.5
- Illustrator CS 6 and earlier
- Photoshop CS 6 and earlier
- Adobe Acrobat 10.x and earlier
We also support unlisted applications if the files are provided in PostScript or PDF format. Refer to our Acrobat Distiller guidelines for creating PDF files. We have guidelines for Acrobat 3.x - 10.x. Please proof your final PDF files before submitting them.
We can take PDF files for covers and jackets. If we have problems with color or spine bulk we may ask for application files. Keep in mind if you supply PDF files, any future changes on reprints may not be possible or may be complicated to make. Make sure you save and backup your master files in case you need to make changes. For CorelDraw we accept application files saved as Adobe Illustrator format, be aware that there could be some reflow due to saving into a different format. Be sure the file creator has a cover layout dimension sheet (Spine Bulk Sheet) to help with the setup of files. The guidelines along with a Spine Bulk Program for covers can be found on our website.
Pagemaker is no longer supported by Adobe. We do accept PDF files created with Pagemaker for text. If we receive cover/jacket files in Pagemaker, they will be opened in Indesign. There may be additional charges for this depending on the complexity of the file. Type reflow and other problems could arise. We will try and catch these problems but if we miss them, Thomson-Shore will not be responsible. Please upgrade your Pagemaker program to Indesign. We will be glad to help with the transition. Feel free to contact your Customer Service Representative if you have any questions regarding this.
Thomson Shore opens cover and text application files in the most recent version available. This includes Quark versions 6 - 8 and Indesign versions earlier than CS 5.5. If the version of the application file supplied was an earlier version than what Thomson-Shore is using there could be type re-flow when the PDF file is created. There is no way for us to know when this re-flow happens, therefore we cannot be responsible. We recommend supplying Press Ready PDF files for all jobs coming to Thomson-Shore for printing.
To help expedite electronic jobs please submit...
- Current laser proofs are required when sending in application files, 100% size, 2-sided
- Lasers are not required for PDF files — as PDF indicates the customer has approved each page.
- Laser proofs for the cover/jkt that are 100% and show colorbreaks or a full color PDF file.
- A color laser/digital proof can be provided, but is not considered as a proof to match at press.
All necessary files loaded via Insite, on supported removable media, or transferred via FTP